AWS issue in us-west-2
Incident Report for Rockset
The AWS incident is closed and everything is back to normal operations.
Posted Aug 31, 2021 - 16:21 PDT
Auth0 has resolved their issue and authentication is back to normal.

We are still waiting for the AWS resolution to the us-west-2a connectivity issue.
Posted Aug 31, 2021 - 14:51 PDT
The AWS outage is still in progress. We're continuing to monitor the progress.
Posted Aug 31, 2021 - 14:29 PDT
A fix has been implemented for the ingestion issues and we are monitoring the results.
Posted Aug 31, 2021 - 13:05 PDT
We are continuing to investigate this issue.
Posted Aug 31, 2021 - 12:23 PDT
We identified one of the availability zones in us-west-2 has problems with outbound internet connections, so we have rerouted traffic through another availability zone, which have resolved the ingestion errors we previously had.

There are still Auth0 authentication issues, as they experiencing similar issues.

We will continue to monitor the status of the services.
Posted Aug 31, 2021 - 12:23 PDT
We are continuing to investigate the issue and the impact it has for our customers.
Posted Aug 31, 2021 - 12:07 PDT
AWS is having reliability issues in us-west-2, and we're investigating the impact on our services:

From the AWS status page:
We are investigating an issue which is affecting network traffic for some customers using AWS services in the US-WEST-2 Region.
Posted Aug 31, 2021 - 11:29 PDT
This incident affected: Console (Auth0 Authentication API) and Dependencies (AWS ec2-us-west-2).